1st in Northern Samar
TACLOBAN CITY– A business process outsourcing (BPO) company plans to establish a call center in Catarman, Northern Samar, opening new job opportunities among the locals.
During a meeting on March 18, representatives of the Magpayo Group of Companies (MGC), led by its chief operating officer Leonilo Lorenzo Magpayo Jr. personally presented their proposal to Mayor Francisco Aurelio Rosales III.
The meeting, held at the mayor’s office, focused on the company’s plan to set up its operations in Catarman, the municipal information office reported on Tuesday, March 18.
Based on the information, MGC, a local BPO company which is based in Catarman with the United States as its main market, will start with 15 call center agents who will undergo a 15-day training on English proficiency and call center operations. This initial phase will serve as a trial period to assess the capabilities of local talents.
“If the first phase is successful, we plan to expand to 50 employees and eventually grow to 100 agents, depending on the demand from our U.S.-based client,” Magpayo said, as quoted by the municipal information office.
The plan for its initial operation is June of this year.
Mayor Rosales welcomed the potential arrival of the BPO industry in Catarman and expressed his full support for MGC’s plans.
“This is a welcome development for us because it opens new job opportunities and proves that we are capable of accommodating large industries,” the mayor said, the report said.
MGC will work closely with the Catarman Public Employment Service Office (PESO) for the hiring process.
(JOEY A. GABIETA/ROEL T. AMAZONA))