TACLOBAN CITY- No stone unturned for the hosting of this city of an international gathering next month.
Recently, Mayor Stephany Uy- Tan met with representatives of several sectors as part of the preparation of the city government’s hosting of this year’s United Cities and Local Governments Asia-Pacific (UCLG ASPAC) Pacific Conference.
Mayor Uy-Tan, in particular, gave focus those in the hotel and food sectors as they are considered to provide front line services during next month’s international gathering.
The city government initiated a training on effective customer service and basic housekeeping for the mentioned sectors in partnership with the Department of Tourism.
The training was attended by front liners, receptionists, room attendants, and owners of the hotels and restaurants in Catbalogan City for the improvement and standardization of service delivery of their tourism workforce through excellent customer service skills, effective communication, and listening skills as well as efficient handling of customer concerns.
“This milestone event is not just a challenge to the local government but a great opportunity as well and we are very much happy to have an overwhelming wave of support from various (sectors and) this event would be a resounding success if we put our hand, our heart and all our might into it,” Uy-Tan said.
The UCLG-ASPAC Pacific Conference and Executive Bureau Meeting will be held on April 4 to 7, a first for the city to host an international conference under the theme “Kauswagan Kalibutan: Creating Connection for Sustainable Societies”.
More than 60 international delegates from 19 member countries of UCLG-ASPAC had already signified their attendance this coming April.
The city government is expecting around 300 international and local participants like mayors, governors and private sectors from the member countries.
Part of the conference and executive bureau meeting are other activities like the Science and Technology Fair which is scheduled on the same dates to be held at the Samar State University – Main Campus.
The event expected participants are researchers and exhibitors from Region 8, focusing on four themes; (1) climate change adaptation, (2) disaster risk reduction and management, (3) alternative energy and science and technology innovations and (4) robotics for the environment.
The fair has also three components,namely,booth displays of S&T Innovations, poster presentation/competition, and oral presentations.
(ROEL T. AMAZONA)
