TACLOBAN CITY— The Public Information Staff of the Tacloban City District Engineering Office (TCDEO), headed by Engr. Kimberly O. Dacurro, joins the online orientation on the use of the updated Customer Satisfaction Survey Application (CuSSA), held via Microsoft Teams on November 27, 2024.
The cascading event was attended by central office authorized application users, regional office public information officers, and district public information officers.
The updated version of the CuSSA features an internet-based survey, which will be accessible to both online and walk-in clients of the department. Employees who joined the cascading session were taught how to guide clients on obtaining the survey and filling out the required information.
Engr. Dacurro extends her gratitude, saying, “I am immensely grateful that a session for the usage of the updated CuSSA application was conducted, as this survey serves an integral part in making sure that we get the clients’ feedback in terms of the services offered by our office, whether it is a praise or a comment for improvement.”
The newly updated CuSSA application will bring more convenience to clients, as it can be done at home or anywhere through the online-based survey.
(PUBLIC INFORMATION UNIT/PR)
